Community Manager
Capy Games is looking for an experienced community manager to join our team and help us build our player community!
Job Summary:
You will be working primarily alongside the production and marketing teams. This position can be part time or full time, and has the potential to grow in many different ways. Do you love to stream? A spreadsheet whisperer? An expert at Discord communities? A lover of fan art, cosplay, and fanfiction? We’d love to work with someone who can help build our brand, give our awesome community the support they deserve, and use their unique skill set and interests to make Capy even better!
Responsibilities:
Interact directly with our communities to provide timely support, collect feedback and bug reports
Communicate the needs and challenges of our player community with the Capy team
Plan and execute marketing campaigns alongside the marketing team
Create assets and copy for marketing campaigns, newsletters, sales, ad hoc posts, and other events or marketing needs
Manage and maintain our social media platforms like Discord, Twitter, Facebook, Instagram, Tiktok, YouTube & Steam Communities
Manage and respond to support emails
Collaborate with other departments on the team and external partners during campaign cycles
Keep up to date with social media trends & best practices, and game industry news
Play and know our games thoroughly
Requirements:
3+ years of community management, marketing or PR experience in the games industry or adjacent industries
Excellent English written and verbal communication skills
Good graphic and video editing skills
Past experience running organic marketing campaigns for games
Strong organisational and time management skills
Experience with social media management
Adept at handling community questions and concerns
Passionate about games
Nice-to-haves:
Familiarity with content scheduling tools such as Hootsuite
Proficient in Photoshop or similar software
Familiarity and experience with marketing for live service games is a plus
Familiarity with data analysis
Familiarity with video editing
Experience with or interest in streaming
Degree in marketing or related field
Located in Ontario, Canada
This role may be performed at our studio in Toronto, or remotely (or a bit of both). Most of the team is working remotely but is in the Toronto area. Preference will be given to Ontario residents. Candidates from traditionally marginalised groups and backgrounds are encouraged to apply.
To apply, please fill out and submit the following form: https://airtable.com/shrTHqbCLFC8U1fwE
About us:
Capy (short for Capybara Games) is an award winning Toronto-based independent video game developer. We’re the 25 person studio that made games like Grindstone, Below, Super Time Force, Superbrothers: Sword & Sworcery EP, Don’t Starve Shipwrecked and a lot more.